SERVICES

Service Promise

Everything we do, only to let customers get more benefits in the market to get more business opportunities to create more value for our customers and the community.

Promise

"Customer-oriented", we provide a full range of quality services for our customers.

Free Sample Inspection

Provide Test Samples

Reply To Technical Consultation

Accepting Service Requests

Adhering to the "customer satisfaction as the focus, continuous quality improvement, the pursuit of excellence quality" the quality policy.Strengthen product production and monitoring mechanisms.Concentrate on improving the core competitiveness of enterprises.Production inspection In strict accordance with national quality standards.Through the strictly control of production line, every procedure’s self-inspection, mutual check and semi-finished inspection, finished products inspection to ensure that each product is reliable and excellent quality.Win the reputation from customers and the market，Rapid rise to become the leader in the national aluminum processing industry.

Strict Testing, Safe Operation

Mingtai meets the needs of user with excellent whole process management, from the aluminum ingot procurement, manufacturing,
process assurance to tracking of the process, which provide security for users.

Aluminum ingot

Casting

Rolling

Quench

Delivery

From Order to Delivery

Checking Order

With the sales contract, the order tracking clerk checks the models and quantities of aluminum alloy.

Quality Test Before Delivery

After the completion of product production, the quality inspector shall strictly check the quality of each batch of products, take photos and send them to customers.

Check Items When Packing

Before packaging and shipment, the order tracking clerk checks the packaged items again with the packing list to avoid loss of items.

Packaging And Transport

Adopt wooden packaging to seal the aluminum alloy, prevent the oxidation of aluminum alloy, and guarantee the perfect delivery of products in the fastest, safest and most reliable way.

Service Coverage

From scheme forming to the customer site testing, we provide customers with perfect service system that form comprehensive, three-dimensional quality coverage, making customers experience more rich and perfect.

Before-sale service

Product consultation : Accepting service consultation in 365 days a year.
Strong technical team : Efficient technological solutions are custom-made for you.
Various ways to find us : E-mail, Tel, Skype, Facebook, Twitter, Linkedin, Online Chat...

Service during the sale

* Highly intelligentproduction plants.
* Regularly feedbackon the progress of the product.
* Strict testingbefore they are shipped to customers.

High quality and experienced sales manager will provide you with exclusive product suggestions and quotation scheme after mastering your requirements. After placing an order, the modern factory produces high-quality products for you, and through the inspection department, quality inspection department and other layers of checks, to ensure that the product quality meets the national and customer requirements of the indicators.

After-sale service

The after-sales service team will arrange professional logistics consignment for you and follow up the whole process to ensure the safety of your goods; if you have repeated procurement needs, the after-sales service team will arrange regular stock for you; if you have questions about the product quality, the after-sales service team will issue solutions for you as soon as possible.

Kaichuang aluminum provides you with full process, integrated and butler service. Every order, from pre-sales consultation to after-sales delivery, we are timely tracking to ensure that customers can receive goods safely, butler service, intimate, more trustworthy.We welcome customers to visit our factory. And we can supply the sample free. In product testing process, we organize production testing accordance with the international standards. Through strict careful check of the production line every procedure’s self-inspection, mutual check and semi-finished inspection, finished products inspection, We ensure that every piece of our products is reliable. Meeting at every week, to find problems, solve them for better service. If our aluminum plates have any quality problems, we will try our best to solve that.